customer retention opposite

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	Page	Best	Worst	Snippet
1	Churn Rate vs. Retention Rate: What are the Differences? - Kapta kapta.com /resources/key-account-management-blog/churn-rate-vs-retention-rate...	1	1	Churn Rate vs. Retention Rate: What are the Differences? - Kapta /resources/key-account-management-blog/churn-rate-vs-retention-rate-what-are-... Churn rate is bad because it's the number of customers leaving. Retention rate is good because it's the number of customers staying.	Visit
2	Understanding Customer Attrition: What is the Opposite of ... paylode.com /articles/understanding-customer-attrition-what-is-the-opposite-of-...	2	2	Understanding Customer Attrition: What is the Opposite of ... /articles/understanding-customer-attrition-what-is-the-opposite-of-customer-r... 13 sep. 2024 — Churn rate is the opposite of customer retention and measures the percentage of customers who stop doing business with a company over a specific ...	Visit
3	Churn Rate vs. Retention Rate (In-Depth Breakdown) fullsession.io /blog/churn-rate-vs-retention-rate/	3	3	Churn Rate vs. Retention Rate (In-Depth Breakdown) /blog/churn-rate-vs-retention-rate/ 17 apr. 2024 — Inverse Relationship: Typically, these metrics hold an inverse relationship; as the churn rate rises, the retention rate tends to fall, and vice ...	Visit
4	A Guide to Customer Retention Rate vs. Churn Rate shopify.com /blog/customer-retention-rate-vs-churn-rate	4	4	A Guide to Customer Retention Rate vs. Churn Rate /blog/customer-retention-rate-vs-churn-rate 9 dec. 2022 — Think of customer churn rate as the opposite of retention rate. Where retention rate measures repeat purchases, user churn rate reflects how ...	Visit
5	Churn Rate vs Retention rate – What's the difference? demandfarm.com /blog/churn-rate-vs-retention-rate/	5	5	Churn Rate vs Retention rate – What's the difference? /blog/churn-rate-vs-retention-rate/ Churn rate is the percentage of customers leaving your organization while retention rate is the ones that stay with you.	Visit
6	What is Retention Rate? – A Guide to Customer Loyalty brilliantfuture.se /en/glossaries/retention-rate/	6	6	What is Retention Rate? – A Guide to Customer Loyalty /en/glossaries/retention-rate/ Retention rate is the opposite of churn rate (customer attrition) and focuses on the customers who choose to stay rather than leave.	Visit
7	Customer Retention and Churn - Exact Differences That No One Will ... meltingspot.io /customer-retention/customer-retention-and-churn	7	7	Customer Retention and Churn - Exact Differences That No One Will ... /customer-retention/customer-retention-and-churn Churn is when customers stop buying from a business or cancel their service. It's the opposite of retention.	Visit
8	Churn Rate vs Retention Rate: How to Calculate These SaaS KPIs woopra.com /blog/churn-rate-vs-retention-rate	8	8	Churn Rate vs Retention Rate: How to Calculate These SaaS KPIs /blog/churn-rate-vs-retention-rate Churn rate is the percentage of customers that leave within a given amount of time. Whereas retention rate is the percentage of customers that stay with you.	Visit
9	Retention Rate vs Churn Rate: Definitions, Metrics, and Benchmarks maxio.com /saaspedia/retention-rate-vs-churn-rate	9	9	Retention Rate vs Churn Rate: Definitions, Metrics, and Benchmarks /saaspedia/retention-rate-vs-churn-rate Churn and retention rates have an inverse relationship. If you start with 100 customers andlose 15, you have an 85% customer retention rate and a 15% churn rate ...	Visit
10	Churn Rate vs. Customer Retention Rate: How to Calculate and ... excited.agency /blog/churn-vs-retention	10	10	Churn Rate vs. Customer Retention Rate: How to Calculate and ... /blog/churn-vs-retention 13 aug. 2025 — Retention rate and churn rate measure opposite outcomes — retention shows the percentage of customers who stay, while churn shows those who ...	Visit

customer retention opposite

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