is servicenow a crm

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9 total results

	Page	Best	Worst	Snippet
1	What is customer relationship management (CRM)? servicenow.com /solutions/crm/what-is-crm.html	1	1	What is customer relationship management (CRM)? /solutions/crm/what-is-crm.html Read why Gartner named ServiceNow a leader in CRM Customer Engagement Center 2025.	Visit
2	Is ServiceNow a CRM? Is ServiceNow an ERP? (And Other Questions) redriver.com /cloud/is-service-now-a-crm	2	2	Is ServiceNow a CRM? Is ServiceNow an ERP? (And Other Questions) /cloud/is-service-now-a-crm 8 juli 2025 — ServiceNow is not a traditional CRM, but it offers CRM-like features. What it does is focus on IT operations management (ITOM) and IT service management (ITSM).	Visit
3	Customer Relationship Management (CRM) servicenow.com /solutions/crm.html	3	3	Customer Relationship Management (CRM) /solutions/crm.html Sell, fulfill, and service on one AI platform. Strengthen customer loyalty, boost agent and technician productivity, and accelerate revenue with ServiceNow ...	Visit
4	Why ServiceNow Is the Future of CRM Platforms switchsoftware.io /post/is-servicenow-a-crm	4	4	Why ServiceNow Is the Future of CRM Platforms /post/is-servicenow-a-crm 2 juli 2025 — The Verdict: Is ServiceNow a CRM? Yes. And not just any CRM—a modern, AI-powered, workflow-native CRM designed for real business outcomes. It ...	Visit
5	Is ServiceNow a CRM? Here Are 10 Features You Can't Ignore. aelumconsulting.com /blogs/servicenow-crm-features/	5	5	Is ServiceNow a CRM? Here Are 10 Features You Can't Ignore. /blogs/servicenow-crm-features/ 5 juni 2025 — Yes, ServiceNow is a CRM. While it was initially known for ITSM and ITOM, in early 2025, ServiceNow expanded its platform to offer comprehensive ...	Visit
6	ServiceNow Officially Enters the CRM Market cxtoday.com /crm/servicenow-officially-enters-the-crm-market/	6	6	ServiceNow Officially Enters the CRM Market /crm/servicenow-officially-enters-the-crm-market/ 27 jan. 2025 — During its 2025 Partner Kickoff, ServiceNow boldly declared: “We are in CRM.” The announcement came as John Ball, SVP & GM CRM Workflows at ...	Visit
7	Is ServiceNow the Future of CRM? - CoreX corexcorp.com /insights/is-servicenow-the-future-of-crm	7	7	Is ServiceNow the Future of CRM? - CoreX /insights/is-servicenow-the-future-of-crm 29 maj 2025 — This model is gaining traction. As of 2024, CRM is ServiceNow's fastest-growing workflow business, generating $1.4 billion in annual contract ...	Visit
8	Salesforce vs ServiceNow CRM \| Comparison \| RA routine-automation.com /blog/salesforce-vs-servicenow/	8	8	Salesforce vs ServiceNow CRM \| Comparison \| RA /blog/salesforce-vs-servicenow/ 12 juni 2025 — Salesforce and ServiceNow are two popular Customer Relationship Management (CRM) platforms. They offer a range of features to help businesses manage their ...	Visit
9	What Does ServiceNow Want With Salesforce? salesforceben.com /what-does-servicenow-want-with-salesforce/	9	9	What Does ServiceNow Want With Salesforce? /what-does-servicenow-want-with-salesforce/ 3 feb. 2025 — However, on January 21, 2025, ServiceNow officially declared itself a CRM, after John Ball, SVP and GM CRM Workflows at ServiceNow, celebrated ...	Visit

is servicenow a crm

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